Contact Us
Need help? POLLOR’s product specialists can provide you with expert advice and support before, during and after your purchase
Send us a message
Contact Us
Phone
0800 058 4300
support@pollor.co.uk
Opening Hours
Monday - Friday
9AM - 5PM
Order
Order before 12pm for same
working day dispatch
Frequently Asked Questions
How can I track my order?
After placing an order on the POLLOR store, you will be provided with an order confirmation email. Once your order has been dispatched, you will receive another email containing order tracking information from our trusted couriers.
Do you offer internation shipping?
We currently do not offer international shipping for our products. We can only fulfil domestic order placed in the UK, excluding Norther Ireland.
Do you provide VAT invoices?
An automatic email will be sent to you after you place your order, containing a downloadable VAT invoice. This invoice will display both the delivery and billing address you provide for your order and the checkout.
Can I return an item that I no longer want?
If you no longer want an item you have purchased from our store, as long as the item is unused, in its original packaging and returned with all included components, it is possible to arrange a return for a refund. For more information, find a link to the order return conditions in the bottom banner below.
Do you provide a warranty?
We provide a 12-month hassle free warranty with all of our items. We will ensure that you are provided with a resolution to any issue you may face. For more information, find a link to warranty conditions in the bottom banner below.
